LASTVET
Field Brief · Veteran Care Coordination · No. 01
The system loses the veteran's story.
The VA's own watchdogs documented it, in their own numbers. The gap lands on the people who serve veterans every day.
The Findings / from GAO, VA OIG & ONC
33%
of veterans' behavioral-health community-care referrals were missing the records from the very first visit.
GAO-25-106910 · 2025
~1M
community-care visits were closed out without the records ever reaching the veteran's VA file.
VA OIG · 2025
19%
of behavioral-health facilities share records through a health information exchange. 67% don't know one exists.
ONC Data Brief · 2024
5/133
VA systems met the 7-day standard to schedule community care. When missed, the average wait ran 56 days.
VA OIG · 2026
The Gap / records don't cross
Holds records
The VA
✕
Present for all of it
The Veteran
✕
Holds records
Community Provider
The VA can't see the community provider's records. The community provider can't see the VA's. The veteran is the only one present for all of it, and they're the one part of the system with no copy of their own story.
So care gets duplicated, delayed, and sometimes dangerous — and the veteran retells their trauma from scratch, every single time.
The Fix / built by a veteran
LastVet gives the record to the veteran.
Their story, told once. They hold it, they carry it, they decide who sees it. The next provider has the full picture on day one, not a blank intake form and a veteran asked to start over.
01
The record travels with the veteran, not the system.
02
Full history, service and health, ready on day one.
03
Free for your first 10 veterans. Works alongside the tools you already use.