The full story
The record you own. Coordination that follows.
Mission at depth for anyone who wants the whole arc: what fragmentation does, what we built, and where we are going. No investor pitch. No mechanism talk. Just the problem and the build.
Everything on this page is either working today or honestly marked as what we're building. That's the standard, and it doesn't change. See public claim corrections.
What fragmentation actually does
In August of last year I had an MRI.
About a year later I still didn't have the full results.
Fifteen people. Twelve departments. Escalated to the White House Veterans Hotline. More than a hundred hours of my own time. I'm able-bodied. I have my faculties. I'm in good health.
To request imaging from my own shoulder, I had to drive to the VA, go down to the basement, find the records room, fill out a FOIA request on paper, submit it, walk back upstairs, and hand it to the MRI department so they could release it. To me. My records. I'd already done this once.
Told once. That was all it ever needed to be.
The system is not broken. It's built this way.
Four separate VA record systems that don't talk to each other. A VA employee has to log into multiple systems just to have a conversation with you.
Now imagine someone who isn't able-bodied. Who doesn't have the stamina, or the willpower, or a hundred hours. They don't get care. They stop asking.
This isn't one veteran's story. The VA's enacted budget for fiscal 2026 is $445 billion. Over $130 billion of that is health care. Forty thousand veteran-serving organizations sit alongside it.
Almost none of it closes the loop. Nobody can tell you whether the veteran actually got better. Not how many were served. Whether it worked.
Eight years ago the VA hired Oracle to fix exactly this. The latest lifecycle estimate is roughly $37 billion. Six of 170 medical centers are running it. Completion is now targeted for 2031. Deployments resumed April 2026 after a roughly three-year pause. The four legacy systems still don't talk to each other.
Every system in this sector is built to make the veteran carry the weight. We're building the opposite: the record you own first, then coordination that moves with you.
In mid-2026, the most widely used AI in the world let people connect their medical records to ChatGPT. More than three hundred million people a week were already bringing it health questions; now it could see their labs, their medications, their history.
That isn't a small thing, and it isn't a villain. It made real something we'd been saying should exist. But look at how it was built. Your records flow to the center, because that's where the intelligence lives, and centralized systems pull data inward the way mass pulls light. Not out of malice. Out of gravity. Disconnect the account and the syncing stops, but whatever already surfaced in a conversation stays. You were never holding the record. You were lending it.
We made the opposite bet. The record belongs to the veteran and stays with the veteran. The intelligence comes to it, on the veteran's grant, and leaves nothing behind it wasn't given. Everyone builds for the institution, even the ones building for you build it the institution's way. We build for the veteran. Same capability. Opposite direction of trust.
What we built
BuiltLastVet is not a records app. It's the layer that makes a veteran's health legible and portable. You can pull your record together, read it on a timeline, find care near you, share what you choose, and revoke access anytime.
The record is the entry point, not the product. What follows is the foundation we built today.
VA production data access is in review. Everything shown runs today against VA systems.
Step 2: Your record appears.
Click the screenshot to enlarge
What we're building
BuildingThe record is the entry point. Coordination is the product we're building.
The VA makes you come to it. Find the office, file the request, wait, retell your story, chase the referral, fill the same form for the tenth time. We are building the exact opposite: care that comes to you, introductions already made, paperwork that handles itself, a story that gets richer instead of resetting.
Where this goes: every time you get care, your story gets richer and your next step gets sharper. The loop closes around you, not around the institution. We're building that loop. It is not live yet.
Paperwork that fills itself.
The forms, releases, and intake that sit between you and help should handle themselves. You shouldn't fill the same packet for the tenth time because two systems don't talk.
Introductions already made.
You won't call forty places and start over each time. The right care and you will get connected, warm, already knowing who you are.
The burden inverts.
Care comes to you instead of you chasing it. The system carries the weight so the person who already served doesn't have to keep proving they need help.
The loop gets smarter.
A health story that remembers where you've been and where you're headed. It learns your trajectory instead of forgetting you between visits.
Reaching out should never mean starting over. We're building the system that makes sure it doesn't.
Veterans first. Not veterans only.
Veterans are where the system fails hardest and where the record is most fragmented. If it works here, it works anywhere.
They are also the hardest population to earn trust from. Earn it here and you've earned it.
Veterans are where the story fragments worst, so we start here. But no one should have to tell it twice. Eighteen million veterans first, then everyone who was ever asked to start over.
In healthcare, the individual is the product. Every system is built around the institution.
We're building the opposite, starting with the people the system failed first.
If you are in crisis, call the Veterans Crisis Line: 988, press 1. LastVet is a faster path to support. It is not a replacement for emergency services.